4 Tips To Improve Online Customers Loyalty
Customer loyalty is hard to earn, harder to retain it is hardest earn and retain when it comes to online business. It’s better to listen an existing customer to keep him loyal instead of looking for new ones by discouraging old customers. Never run after the sales instead try to find ways to increase customer followings and this will surely benefit in long term and good for brand image. Addict Your Customers Don’t let your customers forget about you, keep them updated by sending new product newsletter a special discount code for the old customers to make them feel they are different and special for your company. The best practice is to send yearly gifts on Christmas to remind your customers about your store and keep bringing them back to your online store. Respond Early: Store owners should not only respond but they should do it quick and don’t let your customers feel that your customer support is responsive but slow. Being turtle in responding will not