Posts

E-Ticketing! A Great Solution for On Line Customer Support

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 Customer’s satisfaction is the key point for running a successful business. They can make or break the reputation of your company. A good testimonial from the customer on your website like “This product has helped me to improve my business” attracts other customers to buy your product and a bad review like “Support Team is very slow to resolve my issue” always creates a hideous impression on other customers. They hesitate to buy the products because these comments discourage them and they can’t trust you. This shows that resolving the customer’s problems is how much important. What Customers want? When customers use your products, it is obvious that they may face some problems while using your product. Customers will contact your for help and need following things from you.           A responsive and friendly complaint system          Complaints should be heard and understood ...

Tips to Improve Checkout Process for Conversions

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This is ruthless fact of e-commerce that most of the people run away from the check out pages of products. A research shows that about 59.8% customers’ leaves their carts abandoned. The questions arises in the mind that why this percentage is so high? One of the several reasons is the lengthy and confusing checkout process. It is seen that customer leaves a checkout page if it is confusing and search for another e-store with easy and short check out process. Hence web store owners mainly focus on how to improve their website performance and efficiency in such a way that customers feel ease and satisfaction. Plan an enhanced Checkout Experience           Check Out involves a lengthy process comprising of six pages where customers can fill information about Registration, Billing/shipping address, delivery method, add to cart, check out option, comments page. These steps come after the other and make the check out process lengthy a...

Some Worth-Gaining PrestaShop Modules

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PrestaShop is a widely used open source Ecommerce framework, according to Wikipedia more than 165,000 web stores are using it in sixty-three languages to earn revenue. Several volunteers are contributing in the development of attributes apart from default three hundred & ten features; they are also selflessly playing part in development of PrestaShop modules. Among these volunteers, FME is one of the contributors, which are rendering their services for PrestaShop commerce since its emergence. Following their trend, they are presenting some worth-gaining plug-ins, which are the demand of modern age PrestaShop store. CUSTOM FIELDS The PrestaShop custom fields extension allows a purchaser to add customized fields on the checkout page, such fields can be used to capture both input as well as output when a client is about to checkout. The plug-in supports text area, yes/no option, date/ time, drop down, checkbox, text field, radio button, message and multi select fields. Th...

Automatic Pricing Is Necessary for eCommerce Websites

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Customers take interest in those websites which provides extra feature and functionalities during online shopping process. One of the advance features is Automatic calculation of prices of products. Store owners usually show the prices in catalog or in product pages. But what will happen when customer want to buy a variable sized product like barrels, floor, liquids, banners, fabric, blinds, canvas etc. It becomes difficult to show the price because it varies for different sizes/dimension of products. Manual Pricing In The Past  If you are living in nineteenth century then online shopping was impossible keeping in view the problem of variable pricing. Customers are forced to buy a product manually and the possible solution was that you open a CSV pricing file, scan it for required combination of size price and tell the price. The same phenomenon is used now but with advance characteristics. Now it is the responsibility of computer to match this combination in a spread ...

Why Clean URL is Necessary for Your Website?

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Business of store owners, merchants, and whole sellers’ mainly depends upon their websites. If layout and design of website is worth seeing and informative then customer takes interest in them. Mainly stores are of two types that are Web store (who sells downloadable software and applications) and goods stores (who sell hardware and goods).Almost half of the Business of both runs on their website. So everyone wants to improve the quality of their website which is measured in two ways. ·          If the website is to the point and stylish, then customer will take interest and explore different pages. As traffic of your website increases and sales boosts up. ·          If the website is search engine friendly then it attains better ranking. As a result more users visit your website and possibility of conversion increases. Default PrestaShop based websites are simple in design and provides less opt...